Unable to find the information you are looking for with reference to our help section? Please select your library below and email library staff with a detailed description of your problem or question.

Buncombe County Public Libraries

Caldwell County Public Library

Catawba County Library

Chapel Hill Public Library

CMC Library Consortium

Cumberland County Public Library & Information Center

Davidson County Public Library

Forsyth County Public Library

Gaston Public Library

Greensboro Public Library

Haywood County Public Library

Henderson County Public Library

Hickory Public Library

High Point Public Library

Mooresville Public Library

New Hanover County Public Library

Onslow County Public Library

Rowan Public Library

Southern Pines Public Library

Transylvania County Library

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem download(s)
• Applicable software version (this information can typically be found under Help > About.)
• Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
• Internet browser and version (Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system